Our Partners Make It All Happen

CUSTOMER SERVICE CONTACT LIST
BY SHIPPING LINE

What shipping line did your container arrive or will be departing on? Please contact customer service for the respective shipping line (below) for further assistance.

BAL Shipping Lines

public@bal.com
hue-ops@nortonlilly.com

CMA CGM
IBVC West Coast

(877) 556-6308
usa.ibvcpwc@usa.cma-cgm.com

Anacapa Fresh Logistics – Off Port Facility

(805) 530-5000
771 Mountain View Avenue, Oxnard, CA 93030

Great White Fleet

(888) 724-5493 Option #2
gwfdocs@greatwhitefleet.com

Hamburg SUD

phl-import_cswest@hamburgsud.com

Network Shipping

Americas.enquiries@iss-shipping.com

Sealand

customerservice@sealandmaersk.com

UCM

jpark@ucmcargo.com | www.ucmchs.com

Channel Islands Logistics – Off Port Facility

(805) 488-3435
5655 Arcturus Ave, Oxnard, CA 93033

Associations

Marine Exchange of Southern California

(310) 832-6411
www.mxsocal.org

Auto Processors

BMW of North America

(805) 271-2400
www.bmwusa.com

Glovis America, Inc.

(805) 382-9601
www.glovis.net

Wallenius Wilhelmsen Solutions Vehicle Services Americas

(805) 488-3050

Bunkers

TracTide Marine Corp.

(805) 488-4466
www.tractidemc.com

Crane Service T&T Truck and Crane Service

(805) 488-4475 or
(805) 648-3348 or
(805) 967-3777
www.truckandcrane.com

OST Trucks & Cranes

(805) 643-9963 or
(805) 656-4403

Governmental

Customs & Border Protection (CBP) – Port Director

(805) 488-8574

CBP – Agricultural Inspection Program

(805) 986-1374

US Coast Guard, Channel Islands

(805) 985-9822
www.uscg.mil/d11/stachannelislands

Stevedoring Services

Ceres Terminals Incorporated

(805) 216-0096 or
(805) 271-7611
www.ceresglobal.com

Metropolitan Stevedore Company

(310) 816-6500
www.metroports.com

Pacific Ro-Ro Stevedoring Inc.

(805) 986-8400

Ports America

(805) 271-4222 or
(310) 519-2300
www.portsamerica.com

SSA Marine

(805) 488-6298
www.ssamarine.com

 

Importers/Exporters

Chiquita North America

(805) 253-1774 or
(513) 564-2790
www.chiquita.com

Del Monte Fresh Produce NA, Inc.

(805) 488-0881
www.freshdelmonte.com

Yara North America

(805) 488-4649
www.yara.us

Jaguar Cars, Inc.

(805) 488-2026
www.jaguarusa.com

Land Rover North America, Inc.

(805) 488-2026
www.landroverusa.com

Mitsubishi Motor Sales of America, Inc.

(805) 488-1898
www.mitsubishicars.com

Subaru Of America, Inc.

One Subaru Dr.
Camden NJ 08103
(805) 465-4803
www.subaru.com

Volvo Cars of North America

(805) 488-4375 or
(805) 658-6580
www.volvocars.com

Wallenius Wilhelmsen Logistics

(805) 488-4000
www.2wglobal.com

Labor

International Longshore & Warehouse Union Local #46

(805) 488-2944
www.ilwu46.com

Launch Services/
Utility Boats

TracTide Marine Corp.

(805) 488-4466
www.tractidemc.com

Pilots

Port Hueneme Pilots Association

Wade Edwards
Keith Eldridge
(805) 986-3213

Railroads

Union Pacific Railroad

(402) 544-5000
www.up.com

Ventura County Railroad

(619) 239-7947 or
(559) 592-4247
www.gwrr.com

VESSEL Agents

Norton Lilly International

(562) 983-5932 | (562) 606-9911 Mobile
hue-ops@nortonlilly.com

Wilhelmsen Ships Services

(805) 488-8222 or
(805) 715-1525
www.wilhelmsen.com

Tugs

Brusco Tug & Barge

(805) 986-1600
www.bruscotug.com

Santa Barbara

(805) 962-7430 or
(805) 966-3093

Captain of the Port (LA/Long Beach)

(310) 732-2031