Our Partners Make It All Happen
CUSTOMER SERVICE CONTACT LIST
BY SHIPPING LINE
What shipping line did your container arrive or will be departing on? Please contact customer service for the respective shipping line (below) for further assistance.
BAL Shipping Lines
public@bal.com
hue-ops@nortonlilly.com
CMA CGM
IBVC West Coast
(877) 556-6308
usa.ibvcpwc@usa.cma-cgm.com
Anacapa Fresh Logistics – Off Port Facility
(805) 530-5000
771 Mountain View Avenue, Oxnard, CA 93030
Great White Fleet
(888) 724-5493 Option #2
gwfdocs@greatwhitefleet.com
Hamburg SUD
phl-import_cswest@hamburgsud.com
Network Shipping
Americas.enquiries@iss-shipping.com
Sealand
customerservice@sealandmaersk.com
UCM
jpark@ucmcargo.com | www.ucmchs.com
Channel Islands Logistics – Off Port Facility
(805) 488-3435
5655 Arcturus Ave, Oxnard, CA 93033
Associations
Marine Exchange of Southern California
(310) 832-6411
www.mxsocal.org
Auto Processors
BMW of North America
(805) 271-2400
www.bmwusa.com
Glovis America, Inc.
(805) 382-9601
www.glovis.net
Wallenius Wilhelmsen Solutions Vehicle Services Americas
(805) 488-3050
Bunkers
TracTide Marine Corp.
(805) 488-4466
www.tractidemc.com
Crane Service T&T Truck and Crane Service
(805) 488-4475 or
(805) 648-3348 or
(805) 967-3777
www.truckandcrane.com
OST Trucks & Cranes
(805) 643-9963 or
(805) 656-4403
Governmental
Customs & Border Protection (CBP) – Port Director
(805) 488-8574
CBP – Agricultural Inspection Program
(805) 986-1374
US Coast Guard, Channel Islands
(805) 985-9822
www.uscg.mil/d11/stachannelislands
Stevedoring Services
Ceres Terminals Incorporated
(805) 216-0096 or
(805) 271-7611
www.ceresglobal.com
Metropolitan Stevedore Company
(310) 816-6500
www.metroports.com
Pacific Ro-Ro Stevedoring Inc.
(805) 986-8400
Ports America
(805) 271-4222 or
(310) 519-2300
www.portsamerica.com
SSA Marine
(805) 488-6298
www.ssamarine.com
Importers/Exporters
Chiquita North America
(805) 253-1774 or
(513) 564-2790
www.chiquita.com
Del Monte Fresh Produce NA, Inc.
(805) 488-0881
www.freshdelmonte.com
Yara North America
(805) 488-4649
www.yara.us
Jaguar Cars, Inc.
(805) 488-2026
www.jaguarusa.com
Land Rover North America, Inc.
(805) 488-2026
www.landroverusa.com
Mitsubishi Motor Sales of America, Inc.
(805) 488-1898
www.mitsubishicars.com
Subaru Of America, Inc.
One Subaru Dr.
Camden NJ 08103
(805) 465-4803
www.subaru.com
Volvo Cars of North America
(805) 488-4375 or
(805) 658-6580
www.volvocars.com
Wallenius Wilhelmsen Logistics
(805) 488-4000
www.2wglobal.com
Labor
International Longshore & Warehouse Union Local #46
(805) 488-2944
www.ilwu46.com
Launch Services/
Utility Boats
TracTide Marine Corp.
(805) 488-4466
www.tractidemc.com
Pilots
Port Hueneme Pilots Association
Wade Edwards
Keith Eldridge
(805) 986-3213
Railroads
Union Pacific Railroad
(402) 544-5000
www.up.com
Ventura County Railroad
(619) 239-7947 or
(559) 592-4247
www.gwrr.com
VESSEL Agents
Norton Lilly International
(562) 983-5932 | (562) 606-9911 Mobile
hue-ops@nortonlilly.com
Wilhelmsen Ships Services
(805) 488-8222 or
(805) 715-1525
www.wilhelmsen.com
Tugs
Brusco Tug & Barge
(805) 986-1600
www.bruscotug.com
Santa Barbara
(805) 962-7430 or
(805) 966-3093
Captain of the Port (LA/Long Beach)
(310) 732-2031
